Managing Projects, Delivering Success

“Even though we have experience in construction and development we are time poor running our day-to-day business operations. Jeremy is a trustworthy and reliable project manager who treats our money and interests like it his own. He is a trusted set of hands and requires no oversight which is gold for us. We recommend his services highly.”

"As a first-time developer, I was completely out of my depth—until we engaged Jeremy. His ability to simplify the complex, foresee potential pitfalls, manage the design, approvals process, builder selection and builder appointment was a game-changer. The project is under construction and Jeremy has helped us stay on budget, avoid costly mistakes, and make confident decisions. I honestly couldn’t have done it without him."

Jeremy was very receptive during negotiations and listened carefully to my needs, which made the process straightforward and collaborative. Jeremy and his team acted quickly, providing the initial funds that enabled my parents to secure a deposit on their retirement villa. The balance of the settlement was then completed smoothly within 60 days. Throughout the entire process, Jeremy maintained clear and open communication, which I greatly appreciated.

We are building in QLD and were referred to Build Success partners by a friend. The advice and guidance Jeremy has given us has been invaluable, and has helped us through an extremely stressful and challenging build. We have been able to tackle our problems with confidence and knowing we have that much needed support. Thank you! 🙏🏼 …

What a fabulous asset Jeremy was for our home renovation. Not only did he save us so much time, we also saved money because of his expertise. We had full input into the design but, we did not have the knowledge on how to go about it. He organised the trades and was regularly making visits to check on their progress and work. It was also extremely handy being able to call Jeremy with any questions we had so we could make the right decisions. We will definitely use Build Success Partners again. Thank you for making our project easy!

I think what Build Success Partners bring to the table is knowledge of having been the builder, project manager, developer and client. This is fairly rare and of high value to the success of projects. Jeremy, his team and network of industry knowledge enables the client to get the best advice, perspective considering both your personal/business needs and the project that's being delivered to meet these. They're good to deal with, focused on outcomes and make the journey easier.

After completing conceptual design and design development, I wanted to manage the completion of the documentation by introducing economies of construction without compromising the subsequent tender process. This meant that the completion of documentation had to be managed by a construction professional, experienced with building construction markets and practice.

The designers do not bring this “buildability” review to the development of design as they remain focused on design concepts and the regulations governing the completion of the documentation.

Competitive pricing in today’s building market is essential. It is critical for institutional and retail investors which are compliance prone. It is also essential for developers and owners like me who are not familiar with construction markets and the pricing and manufacturing options available in subcontract and supply markets.

For my project in Sorrento, I was concerned to develop a clear scope, more coordinated and complete documentation and hence sharper pricing.

The Build Success team organised and ran the tender process. They set the terms and conditions for tender, the tender forms to standardise responses so bids could be more easily evaluated, answered bidders’ queries and built the trust of all involved so that the outcome was respected. The tenders were competitive and responses were returned complete and in a timely fashion. This was because the issues and queries that arose were dealt with clearly and promptly.

As tender prices came in higher than I expected, it was necessary to examine the assumptions and pricing made by all the bidders to see if economies could be made or if their pricing assumed risks better managed by me as the owner. The Build Success team developed and implemented a strategy for value management and cost reduction where the goal was to reduce cost, manage risk more efficiently but not compromise the design intent of the works.

This is where the Build Success team excelled. They identified areas for examination based upon a comparative study of all bids, developed alternative sub-contracting strategies and sat down, face to face with the two preferred bidders to help them produce their best and final offers. Trust was essential in this exercise and both bidders complimented the process in separate communications with me.

The Build Success team communicated clearly and regularly with me throughout the process; technical issues were explained, and regulatory complexity deciphered. There was no doubt that the Build Success team acted without conflict of interest or bias and maintained the highest standards of independence, transparency and accountability throughout the process.

As a consequence of the involvement of the Build Success team, approximately 25–30% of cost was removed from the best price as tendered. This meant the difference between proceeding with my project or cancelling it. With most if not all of the risk and cost issues identified, discussed and locked in, I felt we could all proceed with confidence.

I recommend the Build Success team and Jeremy Bacon highly and without reservation.

I wrote this testimonial as the owner, and I remain willing to respond to any questions or comments submitted by potential clients of Build Success.